Welcome to Masayana, a peaceful place to rest in Caalan.
Located just a ten-minute walk from Town square El Nido, Masayana offers a quiet, nature-filled setting. The beach is only a minute away, with beautiful views of Cadlao Island.
Our goal is to make your stay at Masayana and your time in El Nido as pleasant as possible. This digital guide includes recommendations, useful information, and details about the services available.
You will find QR codes in three languages that provide quick access to this digital welcome book and helpful information about our services and frequently asked questions.
We hope your stay at Masayana and your time in El Nido are truly enjoyable, and that you have a wonderful holiday.
Check-in: 14:00 – 20:00
Check-out: 11:00am
Breakfast: 7:15–10:00 (delivered to your room or served in the restaurant area; ordering the day before is recommended).
Front desk: 7:00 – 20:00 (Outside these hours, please refer to the Contact section).
Swimming pool: 9:00–22:00.
Pool bar: 14:30 – 22:30 (Happy hour Cocktails 16:00 – 18:00).
Purified water: refill your bottle at reception and reuse it whenever possible to help reduce plastic waste.
Housekeeping: daily; towels are changed only upon request to avoid unnecessary environmental impact. Please use the sign in your room if you prefer privacy or do not wish to have housekeeping.
First aid kit: available at reception; please use with care.
Parking: available for motorbikes only; car parking is not available.
Please turn off the air conditioning when leaving the room to help care for the environment.
No smoking inside the rooms; please use the designated outdoor areas. Thank you.
Please flush human waste only in the toilet. Paper, tampons, and wipes should be disposed of in the bin to help protect El Nido’s sanitation system.
Please do not eat inside the room, as food remains may attract insects and unwanted animals.
Please keep noise to a minimum between 22:30 and 7:00 to ensure everyone’s rest. Thank you.
Please keep the key in a safe place; replacement has an additional cost.
In case of power outages, the generator operates for 4 hours and rests for 1 hour to minimize emissions and noise.
Please use water mindfully, especially during the dry season.
For security and comfort, only registered guests are allowed in the rooms.
Bedroom: queen-size bed with bed linen and four pillows,complimentary toiletries, pool towels; “Do Not Disturb” sign (please use it if you do not wish to have daily housekeeping).
Desk area: water jar and two glasses (refillable to help reduce plastic use).
Bathroom: two hand towels and two bath towels, eco-friendly shampoo and conditioner, hand soap, toilet paper, bathroom bin, and hairdryer.
Climate control: air conditioning, fan, and 220 V power outlets.
Safety: fire extinguisher, smoke alarm, and emergency light.
Outdoor area: semi-private terrace with a table and two rattan chairs, bamboo drying rack, and ashtray.
Bedroom: queen-size bed with bed linen and four pillows,complimentary toiletries, pool towels; “Do Not Disturb” sign (please use it if you do not wish to have daily housekeeping).
Desk area: water jar and two glasses (refillable to help reduce plastic use).
Bathroom: two hand towels and two bath towels, eco-friendly shampoo and conditioner, hand soap, toilet paper, bathroom bin, and hairdryer.
Climate control: air conditioning, fan, and 220 V power outlets.
Safety: fire extinguisher, smoke alarm, and emergency light.
Outdoor area: semi-private terrace with a table and two rattan chairs, bamboo drying rack, and ashtray.
Dormitory: one bed with linens in a shared room with four beds (two bunk beds); locker provided; towels are not included. Towels and locker locks are available for rent (PHP 50).
Bathroom: shared.
Bathroom: shared.
Safety: fire extinguisher (terrace), smoke alarm, and emergency light.
Outdoor area: semi-private terrace with a table, two rattan chairs, bamboo drying rack, and ashtray.
Breakfast: yogurt bowl with granola, pancakes, or omelet – 350₱. We recommend ordering the day before. Please ask for the menu at reception.
Massage: provided in your room by local therapists, from 700₱ / 1 hour.
Laundry: service available at 120₱/kg. with 24–48 h turnaround.
Transfers and transport:
Tricycle from 250₱
Tricycle from/to El Nido Airport 500₱
Van to Puerto Princesa from 700₱
Motorbike rental from 700₱ / day
Please ask at reception for information about tours, ferry schedules, and transfers to other destinations.
Getting around El Nido is easy, with several transport options depending on distance and comfort.
→ See our guide to transportation in El Nido
From nearby beaches to more remote spots, El Nido offers something for everyone.
→ Discover our favorite beaches in El Nido
Island hopping is one of the highlights of El Nido.
→ Explore island hopping options and routes
El Nido offers a wide range of activities, from nature and adventure to slower, more relaxed experiences.
→ Discover the best activities to do in El Nido
El Nido has a wide variety of restaurants and cafés.
→ See our restaurant recommendations
Thank you for supporting local restaurants in El Nido such as Kwatro Pwesto, which work with fresh, sustainable products and collaborate with the community, contributing to the livelihood of many local families. Choosing them helps sustain the local economy and promotes responsible tourism.
While visiting El Nido, it’s helpful to know a few practical details about daily life, local culture, health, and services. This section answers common questions about money, ATMs, animals, and what to expect during your stay, so you can enjoy your time with ease.
